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Frequently Asked Questions
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To manage your subscriptions, log in to your account and access your Customer Portal. Once logged in, click the Manage Subscriptions link to view and modify your subscription preferences, including delivery frequency, product selection, and payment information.
You can manage your account by logging in and accessing your Customer Portal. From there, you can update your personal information, view order history, manage subscriptions, and track shipments.
Product Related
We've tested our gummies up to 115°F in shade conditions without melting. However, if gummies are exposed to extreme heat for extended periods, some clumping may occur.
We suggest storing gummies in the refrigerator during hotter months to maintain optimal texture and quality.
The natural flavor in our Magtein gummies includes black cherry and a proprietary blend of natural, FDA/FEMA GRAS substances for a pleasant taste.
Our gummies have a very light sprinkle of sugar to help prevent sticking.
Magtein® is the patented, trademarked name for magnesium L-threonate, which is a mineral salt of magnesium and a brain-bioavailable form of magnesium.
Learn more about our commitment to quality in our story.
Magtein® has been studied for cognitive health and mood support, with additional clinical data for sleep and occasional anxiety/stress support.
Improves Learning & Memory: Magtein® has been shown to significantly increase magnesium concentrations in the brain, improving learning capacity, short- and long-term memory, working memory, and synaptic connections in individuals of all ages.*
Improves Cognitive Ability: Magtein® demonstrated significant improvements across four major brain domains. It was shown to reduce the effects of the aging brain by nine years.*
Improves Attention & Mood: Research suggests Magtein® may help with coping with stressful events and with emotional responses to fear and anxiety.*
Most magnesium compounds on the market have low bioavailability in brain tissue because they cannot readily cross the blood-brain barrier. Magtein® is better absorbed than other magnesium compounds and has clinical research showing it is highly effective in crossing the blood-brain barrier, unlike other magnesium forms.
Key differences:
- Superior brain bioavailability through blood-brain barrier crossing
- Well tolerated by the GI tract (unlike other forms that can cause stomach upset and diarrhea)
- Effective at lower doses due to better absorption
- Clinical studies show it increases the number and density of synapses in the brain, correlating with improved cognition
Magtein® is well-tolerated. In multiple clinical trials, no significant adverse effects were reported. Magtein® is better absorbed in the GI tract and effective at lower doses than other oral magnesium products, reducing the chance of GI events (upset stomach, cramping, and diarrhea).
However, as individual responses to supplementation may vary, always consult your physician before starting any dietary supplement. Keep out of reach of children. Consult a physician if pregnant or nursing. Do not use if the safety seal is damaged or missing. Store in a cool, dry place.
In clinical trials, participants reported results after 6-8 weeks of consistent daily use. Effects of Magtein® vary; however, users have reported greater recall, improved focus, better judgment, reduced "after lunch sleepiness," feeling more relaxed, more energy and control, and a better mood when taken as part of a daily supplement regimen.
Since each person is unique, responses to supplementation can vary. Magtein® works best when taken as part of a daily supplement regimen.
The recommended dosage varies by product formulation. Generally, it is recommended to divide daily dosing into two doses (morning and evening). Clinical trials are typically conducted with divided doses, which allows flexibility based on your preferences, lifestyle, individual health, and circumstances.
It is recommended to consume Magtein® within 30 minutes of eating a meal and with a full glass of water.
Dietary supplements are recommended for adult use. As with any dietary supplement, consult with your physician before use, especially for children.
Yes, Magtein® is the patented, trademarked name for magnesium L-threonate. When you see "Magtein®" on a product, you're getting authentic, clinically studied magnesium L-threonate.
MagteinPRO is a patented formula comprised of two ingredients: Magtein® (magnesium L-threonate) and ATA Mg® (magnesium acetyl taurinate), specifically designed for enhanced neurological support. This dual-magnesium formula delivers comprehensive cognitive benefits beyond what Magtein® alone provides.
All raw materials are inspected and tested for quality and purity upon arrival at the warehouse, prior to blending and manufacturing. Magtein® is manufactured in a GMP facility that is routinely audited by third parties (NSF and FDA). Once the capsules are manufactured and bottled, they are tested for quality and purity before being released for sale.
Magtein® is not certified vegan or non-GMO by a third party; however, no GMO or animal products are used in its manufacture or contained in the product.
Yes, Magtein® is FDA GRAS (Generally Recognized As Safe).
Yes, Magtein® is both Kosher and Halal certified.
There is extensive published literature on magnesium L-threonate. See the nih.gov PubMed database for a complete list of research studies and clinical trials.
Shipping
Please allow 24-48 hours, Monday-Friday, for orders to be processed. We observe all U.S. holidays and the days following Thanksgiving and Christmas Day.
Processing Time:
- Orders placed after 3 PM MST will be shipped the next business day
- Orders placed on Saturday-Sunday will ship during the next business day (except U.S. observed holidays)
- If we are unable to process your order in a timely fashion, we will email you directly
Shipping Times:
- USPS Priority Mail: 2-3 days
- USPS First Class Mail: 3-7 business days
- FedEx and UPS options available
When completing your order, please select the carrier and shipping method, and a quote will be displayed.
We offer several shipping options:
- USPS Priority Mail (ETA 2-3 days)
- USPS First Class Mail (ETA 3-7 business days)
- FedEx
- UPS
When completing your order, select your preferred carrier and shipping method to see the quote.
Yes, we ship internationally. Please note that we are not responsible for any additional taxes, customs duties, or other local fees you may incur upon delivery of the product. Please check your local regulations before placing your order.
Important International Shipping Information:
- Please review your country's list of prohibited items to ensure that dietary supplements are allowed for import
- If your package is stuck in customs, you will be responsible for clearing it through customs
- The customs form will be affixed to the outside of your box, listing each item name and total quantity. Due to International Law, we cannot adjust or change the description of your order
All orders are shipped duty- and delivery-unpaid. You will be responsible for paying any import duties and taxes imposed by your country of import.
Returns & Exchanges
Yes! If, for any reason, you are unsatisfied with our product, we offer a 30-day, no-questions-asked, money-back guarantee.
Absolutely. If, for any reason, you are unsatisfied with our product, we offer a 30-day, no-questions-asked, money-back guarantee.
Still have questions? We're here to help! Visit our contact page to reach our customer support team.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
